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How do I get the eParking application? 

The eParking application is available for Android and iOs. In addition, you can use eParking with a web browser at https://eparking.fi/en. You can download the application for free from the App Store or Google Play. 

ios application link android application link

There are few options for registering as a user:

  • You can register as a user with your Google or Apple account
  • If you are a student in a university, you can use your HAKA account
  • You can create a new username for the eParking application. You need a valid email address for this. Remember to confirm the confirmation email by clicking the link in the mail.

When you register as a user:

  • Remember to choose a password that is strong enough and unique.
  • Allowing the application to use your location makes using the application much easier. The application can more easily find the parking areas near you when you allow the application to use your location.

My housing company has eTolppa charging stations. How do I get one of those for myself?

In order to get an eTolppa charging station for your use, you have to apply for a parking permit for the parking area, and also for the eTolppa station. The permit is necessary because we have to make sure that you are a resident in the housing company, and that you have a right to use the eTolppa station.

You can make the parking permit application in eParking system:

  1. Open the eParking app.
  2. Click My reservations.
  3. Click Add new reservation.
  4. Click Apply for a permission to access parking areas.
  5. Find your housing company’s parking area by address.
  6. Select your group (in housing companies the group is usually Resident/Asukas). If you are uncertain what your group is, you can confirm the right group from the property manager.
  7. Send your application.

It takes 1-5 weekdays to process your application because the majority of the applications are processed manually. You will receive an email when your application is accepted. After that you are able to make a reservation for eTolppa station.

You can make the reservation for eTolppa station in eParking as well:

  1. Open the eParking app.
  2. Click My reservations.
  3. Click Add new reservation.
  4. Click Make a parking reservation.
  5. Choose the number of your parking place.
  6. Add your car registration number.
  7. Choose either the current month’s or the next month’s first day as a starting date. 
  8. Choose whether you use the eTolppa station for charging or heating.
  9. Confirm

After making the reservation for eTolppa station you are able to use the station with the eParking app. You can explore your eTolppa information in My reservations. 

In My reservations

  • you can set the timer of car charging or heating in your eTolppa station to match your schedule. 
  • you can check the active car registration number, and you can add or change another car registration number into the eParking system.
  • you can check the situation of your invoices.
  • you are able to change the billing frequency.
  • you are able to terminate your eTolppa station agreement if necessary.
  • Please note that when you choose either car charging or heating, it affects the length of the time that can be used for charging or heating, with how much power you can use for charging, in what outdoor temperature you can heat your car and how much the electricity costs. The property manager decides the rules for using the eTolppa station.

Some housing companies might have shared eTolppa stations. You will need to make a reservation for a shared station similarly as the right to use application (described above).

My workplace has purchased eTolppa charging stations. How do I get one for myself?

Some of the eTolppa charging stations are publicly visible in the eParking application, some of the stations will require a parking permit.

If the eTolppa station requires a parking permit, you can make the parking permit application in eParking:

  1. Open the eParking app.
  2. Click My reservations.
  3. Click Add new reservation.
  4. Click Apply for a permission to access parking areas.
  5. Find your housing company’s parking area by address.
  6. Select your group (in workplaces the group is usually Staff/Henkilökunta). If you are uncertain what your group is, you can confirm the right group from the property manager.
  7. Send your application.

Public eTolppa charging stations and the stations you have a right to use are visible in eParking as a parking area. When you want to use a public eTolppa station, you have two options.

Option 1:

  1. Choose the parking area by moving the map in the application, searching for a parking area (Find location) or using location (Locate). 
  2. When you find the right parking area in the map, choose that area by clicking the big blue button with a check mark.
  3. Check the number of the eTolppa station and choose the same number in the list.
  4. Choose Charging or Heating.
  5. Add your car’s registration number and set the time of your leave.
  6. Choose Start.
  7. Note: when you use a public eTolppa station for the first time, the application will ask for your payment card information.
  8. A running charging or heating is visible in the splash screen of the application. You can stop the charging or heating if necessary. In addition, you can move forward the ending time of the heating if necessary.

Option 2:

  1. Choose Scan QR in the eParking application.
  2. Scan the QR code in the eTolppa station with your smartphone.
  3. Choose Charging or Heating.
  4. Add your car’s registration number and set the time of your leave.
  5. Choose Start.
  6. Note: when you use a public eTolppa station for the first time, the application will ask for your payment card information.
  7. A running charging or heating is visible in the splash screen of the application. You can stop the charging or heating if necessary. In addition, you can move forward the ending time of the heating if necessary.

I need a monthly parking permit. How do I get one?

Some of the parking areas in eParking application are visible as public parking areas, some areas require a parking permit. To get a monthly parking permit you need to apply for a parking permit for the parking area, or the area needs to be public. Private parking areas always require a parking permit because that way the property manager or your workplace ensures that you have a right to use the parking area and the eTolppa stations. There are different kinds of monthly parking permits. Your property manager or your workplace can provide the best knowledge of the parking permit requirements in your parking area.

You can make a monthly parking permit application in eParking:

  1. Open the eParking app.
  2. Click My reservations.
  3. Click Add new reservation.
  4. Click Apply for a permission to access parking areas.
  5. Find your housing company’s parking area by address.
  6. Select your group (in housing companies the group is usually Resident/Asukas, in workplaces the group is usually Personnel/Henkilökunta or the name of your workplace). If you are uncertain what your group is, you can confirm the right group from the property manager or from your employer.
  7. Send your application.

It takes 1-5 weekdays to process your application because the majority of the applications are processed manually. You will receive an email when your application is accepted. After that you are able to make a reservation for eTolppa station.

You can make the reservation for eTolppa station in eParking as well:

  1. Open the eParking app.
  2. Click My reservations.
  3. Click Add new reservation.
  4. Click Make a parking reservation.
  5. Choose the number of your parking place or innominate place.
  6. Add your car registration number.
  7. Choose the date when you need the permit to be valid as a starting date.
  8. Confirm and proceed to pay your reservation.

Please note that parking control is based on scanning the car registration number. Remember to check that you have added your car’s registration number correctly to the eParking app to avoid parking fines. You can explore your monthly parking permit information in My reservations.

In My reservations

  • you can set the timer of car charging or heating in your eTolppa station to match your schedule.
  • you can check the active car registration number, and you can add or change another car registration number into the eParking system.
  • you can check the situation of your invoices.
  • you are able to change the billing frequency.
  • you are able to give away your eTolppa station if necessary.

I want to pay for street parking

The parking areas in cities are visible on a map in the eParking app. You can also check the price for street parking in the chosen area.

When you want to pay for street parking:

  1. Choose the right parking area on the map in the eParking app either moving the map to the right area or using location (Locate).
  2. Add your car registration number to the app. Please make sure that the registration number is correct because parking control is based on scanning the car registration numbers.
  3. You can check the parking price by clicking on the price button.
  4. Spin the parking disc in the eParking app for the right duration of your parking.
  5. Choose Start.
  6. If necessary, you can either add more parking time or stop the parking time in the app.
  7. Note: when you use the application for street parking for the first time, the application will ask for your payment card information.

When you use the eParking application for the first time the application charges you a 5 € (five euros) balance. The application uses that balance for paying the street parking. If you do not use the balance at once the rest of the balance will remain in your eParking account, and you can use it in your next street parking session. You can also use the balance for charging an electric car in public eTolppa charging stations.

I want to use a public eTolppa station for charging or heating my car

The public eTolppa stations are visible with yellow color in the map of the eParking application. You can also recognize the public eTolppa stations by plug icon. You can check the available public eTolppa stations and the price of charging in eParking.

When you want to charge your electric car in public eTolppa station:

  1. Find the right area in the map by moving the map, choosing Find location or choosing Locate. You can also choose Scan QR and then scan the QR code in the eTolppa station using your smartphone.
  2. Choose Charging.
  3. Add your car registration number.
  4. Start.

When you use the eParking application for the first time the application charges you a 5 € (five euros) balance. The application uses that balance for paying the car charge. If you do not use the balance at once the rest of the balance will remain in your eParking account, and you can use it in your next charging session. You can also use the balance for paying street parking.

When will I receive my first invoice?

Different event types have different debiting schedules. Street parking, parking in public parking areas and charging from public eTolppa stations are debited immediately.


If you have a continuous parking permit (e. g. monthly parking permit for a certain parking area) fixed fees (such as service charge and car place rent) are collected in advance. The payments for used electricity are collected afterwards in the next billing cycle.

An example with one month billing cycle:

  • Your parking contract has started on the 1st of January, and you choose a billing cycle of one month. When you make the contract you will be charged with January’s payments that include parking place rent, monthly parking fee or charging/heating station’s monthly service fee. All the electricity you use in January will be charged in February for the first time. In addition, your February invoice will include the same fixed fees as in January.
  • In other words, the parking place rent or monthly fee will be charged in the same month (January’s fees are charged in January, February’s fees in February etc.). The used electricity will be charged afterwards in the next billing cycle (with one month billing cycle, January’s used electricity will be charged in February, February’s used electricity in March etc.).

An example with three months billing cycle:

  • Your parking contract has started on the 1st of January, and you choose a billing cycle of three months. You will receive your first invoice in two weeks after your parking contract has started. The first invoice includes the parking place rent or monthly fee, and a monthly service fee for your eTolppa station for January, February and March. From this point on your billing cycle will be three months, which means that your next invoice will come at the end of March, and includes the fees for the next three months. The March’s invoice will also include the used electricity for January and February.
  • The invoice includes all the fixed fees for your parking place (rent of monthly fee) and all the electricity you have used from eTolppa station to charge or heat your car.

You can choose a billing cycle of one, three, six or twelve months if your property owner allows all the possibilities. You can change the billing cycle in the eParking application in My reservations. In addition, you can check the situation of your invoices and their due dates. The invoices include an itemized list of parking place rents or monthly fees and used electricity. Please check the timelines of the different charges.

How do I terminate my eTolppa station agreement or my parking permit?

If you want to terminate your monthly parking permit or stop using eTolppa station, you can terminate the agreement in the eParking application. The term of notice is to the end of the next month. However, if you need an earlier termination date, e. g. because of relocation, our customer service is able to change the termination date. Please contact our customer service in that case.

Termination of agreement:

  • Go to My reservations in the eParking application.
  • Choose More.
  • The information of your reservation is visible in the top corner.
  • Choose Terminate reservation.

You will receive your last invoice AFTER the expiration of your agreement. The last invoice includes the used electricity. Please remember to pay your last invoice too even though your agreement has already ended.

Fault situation and FAQ

Tukikeskus

You will find answers to frequently asked questions in the eParking help desk. You can also contact us by leaving a message in the help desk. 

If you did not find an answer to your question in the help desk please do not hesitate to contact our customer service. 


Our customer service is open on working days between 8 am to 4 pm in +358 34 108 9272. In addition, you can send your question by email to info@eparking.fi. We will answer the emails in one to three working days.