Updated 1st of January 2020
Use of eParking.fi service requires acceptance of the terms of service. These terms apply when IGL-Technologies Oy provides services in Finland. In the event of any discrepancy between the translations, the terms of service in Finnish shall prevail.
The user must ensure that her permission is valid. The permit is valid only when it is paid for the certain
period. User has the responsibility to pay the permit on time.
The user is responsible for providing current information when using the service. User is responsible for example for ensuring that her registration number is entered correctly and that the correct registration number is active. The user must ensure that the registered information is correct in the service. IGL-Technologies Oy is not responsible for any errors in registered information regardless the registration method. The user must follow parking restrictions and other rules that are set in the parking area. The user must not use the service while driving.
The user is responsible for paying the permit on time. Payment is made via service. The payment request will be
active seven (7) days before the start of the new billing period.
The user may extend her permit in the service. Continuous contract is not extended since it is valid after it has been paid. Fixed-term contract must be extended by the end of the month which precedes the last month of permit.
Pricing is destination-specific, and the user sees the prices in the service. The user will be notified of any price changes.
The user is responsible for the accuracy of the GPS location. The user selects the parking area on the map and is responsible for ensuring that it matched with the location of the car and the right parking area. The user is responsible for ensuring that payment card is added, and it is valid.
When using eTolppa to charge an electric vehicle, the user must use only a compliant charging cord with a limited supply of 8 amps which corresponds to a charging power approximately 1,8 kilowatts. Using a right cord for charging is user’s responsibility.
All copyrights (including rights to software, code and algorithms) and other immaterial property rights (including
trademarks and patents) in and to service are owned and licensed by IGL-Technologies Oy or its suppliers or
affiliates. Any of these rights is not transferred to a user under this agreement. Use of this service or its
contents for commercial purposes is prohibited. The user may not copy, distribute, sell, publish, transfer,
borrow, modify or otherwise order or take any action for the software contained in the service. The user is not
allowed to reverse engineer, decompile, disassemble or otherwise attempt to access the course code of the
The user must ensure that all information and possible material uploaded to service are free of harmful factors, source code and malicious software. The user is responsible for ensuring that the information uploaded or made available in the service does not infringe any intellectual property rights of third parties or otherwise infringe any laws, regulations or rights of others.
If the service is unavailable or malfunctioning, the user is responsible for paying for parking in some other way.
The user is responsible for paying parking tickets caused by faulty parking or not paying for parking. Reasons
that the service may be down can be such as poor internet connection or maintenance of service.
IGL-Technologies Oy will do its best to help the user in case of problems. IGL-Technologies Oy is not responsible for any refunds or paying parking tickets which arise out of the misuse of the service or that the user has neglect her responsibilities.
The user must be at least 15-year-old.
IGL-Technologies Oy does not guarantee tha accuracy, perfectness or currency of the service. IGL-Technologies Oy may make changes to the contect of the service at any time without any notice.
IGL-Technologies Oy is not responsible for the content of the linked sites. The user accesses such sites at her own risk.
IGL-Technologies Oy may revise these terms of service at any time without prior notice. The use of the service is subject to applicable terms and conditions.
Any disputes or claims relating to the service will be settled in accordance with Finnish law.
Company: IGL-Technologies Oy
Address: Korkeakoulunkatu 1, 33720 Tampere
Business ID: 2304284-4
Phone number: +358 341089272
The user provides information to the service and it is collected. This type of information is collected for example
when the user registers as a user and uses the account. Similar information is the registration number of the car
and the street address of the parking place.
When the service is used to make purchases or transactions, related information is collected. An external gateway is used for transactions and no information of the payment method is collected.
List of information that may be collected:
The parking manager may also collect certain necessary information such as a phone number, company name or home address.
Some information is automatically collected from the user's device when using the service.
Cookies are used to identify information about users of the service. Cookies are data that the browser saves to the computer or mobile phone. Cookies never contain personally identifiable information. The information is used to provide the user with the necessary material for the service. Most browsers can block cookies. Blocking cookies may affect on use of the service.
IGL-Technologies Oy uses a German hosting service to store the data. Technical measures are used to protect the data
on the servers.
IGL-Technologies Oy is committed to protect the personal data of the users. Personal data is protected by appropriate technical and organizational measures. However, no system is completely secure. There are various policies to prevent unauthorized access and unnecessary retention of personal information in our systems.
The password protects the user account, so the user is recommended to
IGL-Technologies Oy does not compromise with information security. We take our customers’ and stakeholders’ information security extremely seriously. We want that using our service is reliable and safe year-round at all times. Ensuring security is a continuous process and we work hard every day to make sure your information stays safe with us. We use a risk management system that helps us to recognize the risks and react to them immediately. OWASP ASVS standard is our framework for secure product development. In addition, we train our staff continuously for information security. The safety of your information is an essential part of our operations and we do our best to ensure that your information stays safe.
The personal information provided by the user may be used to tailor the service to user needs.
Information may be shared with the service subscriber, partners, and third parties. Affiliates will only receive information necessary to provide the service. The use of this information is restricted and protected by the obligation of professional secrecy.
IGL-Technologies Oy does not sell, rent or otherwise provide personally identifiable information to third parties for marketing purposes.
Information regarding the parking permit and registration number will be provided to the local parking attendant.
The user's personal identification information may be shared with cooperating service providers, such as payment processors.
The service provider reserves the right to collect and use any non-personally identifiable information collected during user’s stay on the site and to include them in the internal analysis which the service provider conducts to improve the service.
Storing time of data depends on the type of data described below. At the end of the retention period, the data will be deleted or made anonymous.
The account information of the user is stored for the duration of account’s use and for up to six (6) months thereafter. IGL-Technologies Oy will store some user information for the purposes of legal compliance, dispute resolution, contract performance, business development or quality of service.
Information shared on the service
If a user account is deleted. some information may be stored for up to six (6) months to resolve disputed.
If the service is available from the user’s organization (for example the employer), the user information will be retained for as long as the account administrator requires.
There are different options for controlling stored user information. Below is a summary of these options, their
usage and possible limitations.
The user has the right to request a copy of her data, to request termination of her data, to request deletion or partial deletion of her data or to request her data in a structured electronic form.
Viewing and updating user information
The service allows user to view and update some user information in the service. The user can update profile information in the profile settings.
If the user wishes to stop using the service, she must contact eParking support (firstname.lastname@example.org) and request the account to be deleted.
If the user wishes to delete information stored about her, she should contact eParking support (email@example.com) and request the information to be deleted.
Termination of data use
Data portability refers to the ability to receive data in a format that can be transferred from one service provider to another. Depending on the context, this applies to some but not all user information. The service provider will give information, such as account information in electronic format, upon request.
In some cases, the service provider may be required to disclose personally identifiable information by law. This can happen:
Information will not be disclosed or transferred outside the EU and EEA.
The service provider and affiliates fully comply with national spam laws. The user may at any time unsubscribe from the mailing lists of the service provider and/or partners. The service provider will not sell, rent or exchange the user’s email address to third parties.
method is solely at the discretion of the service provider. As changes are made the updating date of this privacy
policy will be changed. The changes will take effect on that date and will override previous versions.
The user can contact the service provider at firstname.lastname@example.org
The refund of digital products depends on the destination. You can check the situation from eParking support at email@example.com
The user is advised to contact the service provider if they face problems with the service.
If the user has any questions regarding the refunds, the service provider can be contacted at firstname.lastname@example.org